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METTLER TOLEDO Balance Support Site (no longer supported !!)

Dear Visitor

as of April 2018, the Balance Support Site is no longer supported and will be closed in July 2018



Please visit for information about METTLER TOLEDO laboratory weighing products and services. In case you do not find what you are looking for, please contact your local METTLER TOLEDO Representation

Internal / Partners

1) Register to the new LabTec Support Site (LSS)  

2) Link to the new LabTec Support Site (LSS) 

3) Explanation of the overall LabTec Support Site (LSS) concept 180406_LSS_WebEx_FIN_S.pdf






Your support Team












in case you did not find the information you were looking for, please visit to get in touch with your local market support.

For issues when trying to access this site only, please contact Thank you!

This site is designed for our registered customers. If you own one of the following METTLER TOLEDO laboratory balances you can request access:

  • XPE & XSE Analytical Balance
  • XP Analytical Balance & XP Precision Balance
  • XS Analytical Balance & XS Precision Balance
  • XA Analytical Balance & XA Precision Balance
  • XP, AX, MX, & UMX Microbalance
  • X Platform & X Ex Platform
  • XP Mass Comparator
  • MS, ML NewClassic Balances
  • HS, HX, HR, HG, HB & MJ Halogen Moisture Analyzer
  • Quantos and more.

Our offer is:

Register here to the Balance Support Site

The registration process takes only a few seconds. And you receive by email your personal login information.
Watch the instruction videos instruction.jpg

  • If you already own your personal User Name and Password please Log in.
  • If you do not remember your Password you can retrieve it.


In addition to METTLER TOLEDO customers, also METTLER TOLEDO distributors and METTLER TOLEDO internal staff can get access to the site and download valuable support information about Laboratory Balances. Simply register first.

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