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METTLER TOLEDO Balance Support Site

This site is in transition of being migrated to a new solution.

For marketing and sales related material,  please refer to the new BSS platform:
Note that new BSS site is available only for users inside of METTLER TOLEDO corporate network.

Please contact for any technical support content related question.

Contact for any other or access related questions.

This site is designed for our registered customers. If you own one of the following METTLER TOLEDO laboratory balances you can request access:

  • XPE & XSE Analytical Balance
  • XP Analytical Balance & XP Precision Balance
  • XS Analytical Balance & XS Precision Balance
  • XA Analytical Balance & XA Precision Balance
  • XP, AX, MX, & UMX Microbalance
  • X Platform & X Ex Platform
  • XP Mass Comparator
  • MS, ML NewClassic Balances
  • HS, HX, HR, HG, HB & MJ Halogen Moisture Analyzer
  • Quantos and more.

Our offer is:

Register here to the Balance Support Site

The registration process takes only a few seconds. And you receive by email your personal login information.
Watch the instruction videos instruction.jpg

  • If you already own your personal User Name and Password please Log in.
  • If you do not remember your Password you can retrieve it.


In addition to METTLER TOLEDO customers, also METTLER TOLEDO distributors and METTLER TOLEDO internal staff can get access to the site and download valuable support information about Laboratory Balances. Simply register first.

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